Stay Safe While Using DadaPay
At DadaPay, protecting your financial information is our highest priority. Follow these simple security practices to keep your account, transactions, and personal data safe.
AES-256
Data Encryption
Bank-grade
99.9%
Uptime SLA
Monitored 24/7
Annual
Security Audits
Third-party
Real-time
Fraud Detection
AI-powered
Security Guidelines
Best Practices to Protect Your Account
Simple habits that go a long way in keeping your money and data secure.
Do's
Recommended security practices
Download DadaPay only from official app stores (Google Play / Apple App Store).
Regularly review your transactions and account activity for anything unusual.
Uninstall DadaPay before selling, gifting, or sending your device for repair.
Report suspicious emails or communication attempts immediately to our support team.
Report phishing attempts — calls, SMS, or emails pretending to be DadaPay.
Change your App PIN or password regularly, at least once every 90 days.
Enable fingerprint or biometric authentication for faster and safer login.
Use multi-factor authentication (MFA) wherever available for added protection.
Close the app completely after each use, especially on shared devices.
Keep the DadaPay app and your device OS updated to the latest version.
Set transaction limits from your security controls to cap potential losses.
Enable or disable payment modes (UPI, cards, etc.) as needed from settings.
Don'ts
Things to avoid at all times
Do not reuse passwords across apps, websites, or financial services.
Never share your PIN, password, or OTP with anyone — including 'DadaPay agents'.
Avoid apps that request screen recording, remote access, or accessibility permissions.
Do not save passwords or PINs on your device, browser, or notes app.
Avoid conducting transactions on unsecured or public Wi-Fi networks.
Never click suspicious links in emails, SMS, or social media messages.
DadaPay will never ask you to install remote access or screen-sharing apps.
DadaPay never asks for card numbers, OTPs, CVV, passwords, or PINs over any channel.
Immediately report any suspicious communication or unauthorized account activity.
Important: DadaPay will never contact you asking for your OTP, CVV, card number, PIN, or password through any channel — call, SMS, or email.
Quick Reminders
Three Golden Rules
Never Share Credentials
Your OTP, PIN, CVV, and password are yours alone. DadaPay will never ask for them.
Avoid Public Wi-Fi
Always use a trusted private network when accessing your DadaPay account.
When in Doubt, Report
Any suspicious activity should be reported immediately. We act fast on every report.